Once you have downloaded and installed the 3 files listed above (step 2), locate the "Network Setup Tool" in your Application folder and run it. ... You want to select the one that has the serial number and IP address added onto the scanner name.
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
