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During scanning, an unknown error occurs.
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1. USB extension cables 2 . USB cables other than the one provided 3. Plugging the USB cable into a hub (or the front port of a desktop computer)
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Not enough memory to execute scanner settings
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ScanFront uses memory to scan documents. This memory usage differs according to conditions such as document size and resolution. When setting scanning conditions that require a large amount of memory capacity, an error message saying "Not enough memory to execute current scanner settings" may appear and you may not be able to scan the document.
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Cannot connect to the network (device name conflict problem).
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Contact the system administrator of the network and change the device name setting. When you install two or more ScanFront scanners, take care to ensure duplicate device names are not set.
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To keep the [Confirm address before sending] window from appearing, make sure it has been set to [OFF].
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[Confirm addresses before sending] has been set to [OFF]. To confirm the address before the document is sent, set [Confirm addresses before sending] to [ON]. NOTE: This option is located on page 2 of [Delivery Options].
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Replace the rollers. (SF220/220P)
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Do not use excessive force when removing or attaching the retard or feed rollers. Doing so may cause the rollers to become deformed, resulting in feed errors .
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Clean the scanning glass. (SF220/220P)
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Scratches on the scanning glass may cause streaks on scanned images, as well as feeding errors . If there are scratches on a scanning glass, contact your authorized Canon dealer.
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Clean the rollers. (SF220/220P)
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Rotate the rollers on the panel unit side while cleaning them. Do not rotate the rollers on the opposite side, and remove dirt on the visible portions only. Forcefully rotating the rollers on this side may cause feed errors .
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