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Unlock the Scanning Unit on LiDE 110, LiDE 120, ...
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Learn how to unlock the scanning unit or manage error messages on the LiDE 110, LiDE 120, LiDE 210 and LiDE 220 scanners.
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Cannot Create Output File When Installing Canon Software - Windows
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Fix the "Cannot create output file" error if it appears when installing Canon software using a Windows PC.
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MP Navigator EX Crashes After Updating to macOS 10.13 0r later
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If you experience the MP Navigator EX Quit Unexpectedly error , or the program does not start or other errors in macOS follow the steps below. Delete MP Navigator EX from Applications
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Calibrate the Scanner - LiDE 110 / 120 / 210 / 220
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If scan results are poor (colors in white portions, incorrect color tones throughout the entire image, etc.), calibrating the scanner may improve the quality of the scan results. To calibrate your scanner you need to open ScanGear. You can open it from MP Navigator EX, IJ Scan Utility, or ScanGear Starter EX (for the LiDE 120 / 220 on macOS® ).
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
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My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* Error examples include " MP Navigator has stopped working", "Solution Menu has stopped working", etc.
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To our customer using macOS Sierra
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- The software cannot be launched. - The display is incorrect . To resolve the above problems, we recommend you download the latest version of the software supporting macOS Sierra from Canon website.
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