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Deleting the scanner driver (LiDE 110, LiDE 210)
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For Windows: When you start up your computer next time, Solution Menu EX will appear automatically. When you restart your computer, perform the operation of "Preparing the Scanner" in advance.
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Assigning MP Navigator EX to Start when a Scanner Button is Pressed
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"A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows)_1
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"A required file may have been deleted or damaged" is displayed when trying to start My Image Garden or Quick Menu (Windows)
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MP Navigator EX Crashes After Updating to macOS 10.13 0r later
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If you experience the MP Navigator EX Quit Unexpectedly error, or the program does not start or other errors in macOS follow the steps below. Delete MP Navigator EX from Applications
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Cannot Create Output File When Installing Canon Software - Windows
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Before proceeding with any of the steps below, make sure that the installer program for the Canon drivers or software you're trying to install isn't already running. If the installer is already running, and you attempt to run the installer again while the first instance of the installer is running, the "Can't create output file" error will appear. Check the Taskbar or the Windows Task Manager to ensure that the installer isn't already running.
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Verifying that the Scanner is Detected by the Computer (Windows)
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Verifying that the Scanner is Detected by the Computer (Windows) On the Start menu, right-click Computer, then select Properties. Select Device Manager on the upper left of the screen.
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Scanner Button Settings via MP Navigator EX (LiDE 110, LiDE 210)
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Scanner Button Settings - MP Navigator Start MP Navigator EX The MP Navigator EX Navigation Mode screen or One-click Mode screen appears. Click Preferences.
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
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My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* Click ' Start ' and then 'Computer'. On the left-hand pane, click the down arrow beside Local Disk (C:) Click the down arrow beside Users
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Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
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Scanning does not start even when the Scan button on the printer is pressed or when Scan is selected on the operation panel.
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Basic Steps for Scanning with Image Capture - macOS
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When Image Capture starts , an overview (preview) scan is performed. This will show you what is loaded on the scanner. If this does not happen, click on your Canon product on the left side of the window, under DEVICES
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