Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips , dials and lens exteriors. ... Turn off the device and remove the battery before cleaning. ... Please use a pre-moistened cloth or wet a soft cloth with 70% to 80% diluted ethanol or isopropyl alcohol to help sanitize and clean your Canon products.
Turning it on while video conferencing or livestreaming could help when your overall scene is too bright. ... Step 1: Insert a fully charged battery or an AC adapter (sold separately) into the camera or camcorder. ... Note: Doing this will not automatically power the camera off, so a spare battery or an AC power adapter is recommended for longer sessions.
This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
Troubleshooting Power Issues. > button. Cleaning the battery terminals with a cotton swab if the terminals are dirty, and then re-inserting the battery several times may correct this issue. Contact failures may have occurred between the camera and the batteries.
Recording and Playback Times The recording and playback times given in the following table are approximate and vary according to recording mode and charging, recording or playback conditions. The effective usage time of the battery pack may decrease when recording in cold surroundings, when using the brighter screen settings, etc.
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
