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Canon - How to use your camera or camcorder as a webcam v6b
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If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright.
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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Compatible operating systems for use with Canon digital video cameras
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Many of the less common operating systems such as the various distributions of Linux as well as operating systems like UNIX, FreeBSD, Windows Server 2003, Windows XP 64, and BeOS directly support communication via the PTP (Picture Transfer Protocol). Many Canon digital video cameras support PTP for still image files via USB and will allow direct communication using applications built into the operating system.
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Working with files saved in HEVC format.
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Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
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Installing or replacing the backup battery Elura 80, Elura 85, and Elura 90
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Installing or replacing the backup battery Elura 80, Elura 85, and Elura 90 Keep the battery out of reach of children. If it is swallowed, seek medical assistance immediately. The battery case may break and the battery fluids may damage stomach and intestines.
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Transferring video recordings to and from a computer Elura 80, Elura 85, and Elura 90
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Transferring Video Recordings to and from a Computer Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
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