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Canon - How to use your camera or camcorder as a webcam v6b
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If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright.
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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Using DV control on the XL H1 camcorder
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Using the DV Control software (sold separately) to download video and audio recordings (in HDV or DV standards) from the camcorder to the computer's hard disk. For details refer to the software?s help modules..
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Working with files saved in HEVC format.
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Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
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Using an external flash for still images with the XL H1 series camcorder
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Using the Flash The camcorder does not support the ST-E2 Wireless Speedlite Flash Transmitter or the Wireless Sender/Receiver Control function of the Speedlite 420EX/430EX/550EX/580EX flashes. When recording under very dark conditions, as you keep the PHOTO button pressed halfway the AF assist lamp of the Speedlite flash may light on (if recording with autofocus). The Speedlite flash will not go off when the drive mode is set to Auto Exposure Bracketing.
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