Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips , dials and lens exteriors. ... Turn off the device and remove the battery before cleaning. ... Please use a pre-moistened cloth or wet a soft cloth with 70% to 80% diluted ethanol or isopropyl alcohol to help sanitize and clean your Canon products.
Turning it on while video conferencing or livestreaming could help when your overall scene is too bright. ... Step 1: Insert a fully charged battery or an AC adapter (sold separately) into the camera or camcorder. ... Note: Doing this will not automatically power the camera off, so a spare battery or an AC power adapter is recommended for longer sessions.
Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
Troubleshooting Power Issues. > button. Cleaning the battery terminals with a cotton swab if the terminals are dirty, and then re-inserting the battery several times may correct this issue. Contact failures may have occurred between the camera and the batteries.
The Pixela Data Import Utility application is used to assist in the transfer of video from select Canon camcorders or card readers to a computer. To download the application please visit the following website.
to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Solution BP-808D/BP-819D/BP-827D battery packs cannot be used with XA35/XA30. If an incompatible battery pack is attached to XA35/XA30, the following screen will be displayed.
