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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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When attempting to open Digital Photo Professional 4.X, [This program requires a display capable of 1024 x 720 resolution or more (Screen area).] is displayed and the program will not run.
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Digital Photo Professional cannot be run when the resolution of your monitor is set lower than 1024×720, or when color setting are lower than High Color (16bit). In these cases, the below error message will be displayed.
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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How to install a firmware update on the EOS 5D.
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To check the firmware version, please refer the "Firmware Q&A" above. If an ERROR message appears during the firmware update
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Runtime error with Digital Photo Professional 4 on Windows
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Temporary Solution Please remove the following folder: C :\ProgramData\Canon_Inc_IC\ELRT
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Clean the lens contacts.
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Mount the lens on the camera. Take a picture. If the error persists, the camera and/or lens may need be serviced by a qualified Canon Service Technician.
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Installing the Software Included on the EOS DIGITAL Solution Disk (CD-ROM)
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the Related Information below. IMPORTANT
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Formatting the CF card on the EOS 5D
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2. Format the CF card. " (CF error ) is displayed on the LCD panel, it indicates that a problem with the CF card is preventing the image data from being recorded or read. Use another CF card instead.
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� If� you� feel� that� focusing� errors � are� not� fixed� aPer� using� this� func+on� several� +mes,� contact� a� Canon� service� center.� � We� appreciate� your� understanding� that� if� repairs� are� necessary,� there� may� be� a� charge� for� equipment� out� of� warranty.
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In the unlikely event that an error occurs during the firmware update, please remove the battery and stop the update procedure. Check the remaining battery level and the firmware on the card, and if there are no problems, start over the procedure from the beginning.
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