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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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When attempting to open Digital Photo Professional 4.X, [This program requires a display capable of 1024 x 720 resolution or more (Screen area).] is displayed and the program will not run.
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Digital Photo Professional cannot be run when the resolution of your monitor is set lower than 1024×720, or when color setting are lower than High Color (16bit). In these cases, the below error message will be displayed.
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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How to print to a BJ Direct compatible printer with the EOS 1D Mark II, EOS 1D Mark II N, and EOS 1Ds Mark II.
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If a problem occurs during printing, an error message will appear on the camera's LCD monitor. Select [Stop]
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How to print to a CP Direct compatible printer with the EOS 1D Mark II, EOS 1D Mark II N, and EOS 1Ds Mark II.
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If a problem occurs during printing, an error message will appear on the camera's LCD monitor. Select [Stop]
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How to print to a PictBridge compatible printer using the EOS 1D Mark II, EOS 1D Mark II N, and EOS 1Ds Mark II.
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Runtime error with Digital Photo Professional 4 on Windows
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Temporary Solution Please remove the following folder: C :\ProgramData\Canon_Inc_IC\ELRT
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MESSAGE: "Caution you are attempting to collect XXXX images using camera window. This may affect the performance of the display."
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Clean the lens contacts.
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Mount the lens on the camera. Take a picture. If the error persists, the camera and/or lens may need be serviced by a qualified Canon Service Technician.
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Installing the Software Included on the EOS DIGITAL Solution Disk (CD-ROM)
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the Related Information below. IMPORTANT
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