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Error Codes (EOS 5DS / EOS 5DS R)
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When attempting to open Digital Photo Professional 4.X, [This program requires a display capable of 1024 x 720 resolution or more (Screen area).] is displayed and the program will not run.
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Digital Photo Professional cannot be run when the resolution of your monitor is set lower than 1024×720, or when color setting are lower than High Color (16bit). In these cases, the below error message will be displayed.
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Installing and removing the CF card on the EOS 5DS and EOS 5DS R
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2. Remove the card. If a card-related error message is displayed on the LCD monitor, remove and reinstall the card. If the error persists, use a different card.
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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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8. Next, change the color profile. Click [ Advanced settings] to open the properties.
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Runtime error with Digital Photo Professional 4 on Windows
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When running Digital Photo Professional on Windows, some users have experienced runtime errors when running recent versions of the application. Please see the temporary solution below, which can be utilizied until an update is available for DPP.
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Correct diffraction errors with Digital Lens Optimizer in Digital Photo Professional Ver.4.x
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Learn how to use the Digital Lens Optimizer feature in Digital Photo Professional version 4.x which allows you to use lens data to correct diffraction errors in your images.
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Install the Software from the EOS DIGITAL Solution Disk or From the Canon Website
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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Formatting the cards on the EOS 5DS and EOS 5DS R
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Format the card in the following cases: The card was formatted by a different camera or a computer. The card is full with images or data. A card-related error is displayed.
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� If� you� feel� that� focusing� errors � are� not� fixed� aPer� using� this� func+on� several� +mes,� contact� a� Canon� service� center.� � We� appreciate� your� understanding� that� if� repairs� are� necessary,� there� may� be� a� charge� for� equipment� out� of� warranty.
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