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Error Messages
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When attempting to open Digital Photo Professional 4.X, [This program requires a display capable of 1024 x 720 resolution or more (Screen area).] is displayed and the program will not run.
Digital Photo Professional cannot be run when the resolution of your monitor is set lower than 1024×720, or when color setting are lower than High Color (16bit). In these cases, the below error message will be displayed.
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Understand "Cannot playback image" message on the camera.
Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Shooting Photos with the Default Settings (EOS REBEL T6i / EOS 750D)
If a card-related error message is displayed on the LCD monitor, remove and reinsert the card. If the error persists, use a different card. If you can transfer all the images on the card to a computer, transfer all the images and then format the card with the camera.
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Runtime error with Digital Photo Professional 4 on Windows
Temporary Solution Please remove the following folder: C :\ProgramData\Canon_Inc_IC\ELRT
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Correct diffraction errors with Digital Lens Optimizer in Digital Photo Professional Ver.4.x
Learn how to use the Digital Lens Optimizer feature in Digital Photo Professional version 4.x which allows you to use lens data to correct diffraction errors in your images.
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Install the Software from the EOS DIGITAL Solution Disk or From the Canon Website
Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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� If� you� feel� that� focusing� errors � are� not� fixed� aPer� using� this� func+on� several� +mes,� contact� a� Canon� service� center.� � We� appreciate� your� understanding� that� if� repairs� are� necessary,� there� may� be� a� charge� for� equipment� out� of� warranty.
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In the unlikely event that an error occurs during the firmware update, please remove the battery and stop the update procedure. Check the remaining battery level and the firmware on the card, and if there are no problems, start over the procedure from the beginning.
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