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Deleting the saved state on iOS devices to troubleshoot Canon Camera Connect issues.
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At times, the Canon Camera Connect application for iOS may behave incorrectly when attempting to connect an iOS device to a camera via Wi-Fi . Deleting the app's saved state in the background can oftentimes correct this. This does not harm the app or the device and simply causes the app to launch with a default "state", which can eliminate many issues that prevent the app from connecting to the camera and performing correctly.
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Service Notice: EOS Utility/Picture Style File Registration Tool applications: USB Connection Issue on macOS 10.15.2
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Countermeasure For EOS cameras with Wi-Fi functionality, the camera can be accessed by the EOS Utility software application via a Wi-Fi connection. For details, please review the user manual.
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Canon - How to use your camera or camcorder as a webcam v6b
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If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright .
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Professional Model Firmware Updates
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Countries and Regions Permitting Wireless Communication Function Use
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Function Difference Between image.canon Mobile App and PC (browser) Version
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Included is a chart that outlines the functional differences between the mobile app versions and the browser version of the image.canon service.
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I receive a message that states “Activation Service Access Failure” when I attempt to activate EOS Webcam Pro.
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I receive a message that states “Activation Service Access Failure” when I attempt to activate EOS Webcam Pro .
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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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Where do I download all software associated with my camera?
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to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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"Learn With Canon" website available for learning events and articles.
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Also, "Learn with Canon" in-person, with experiences that educate and inspire. Travel to breathtaking locations, learn from talented and passionate instructors, work with professional models, and bring your vision to life with dream gear in your hands.
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