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Firmware Update Procedure In this document, X . X . X (where X is a number) indicates the firmware version. Trademarks Company names and product names, etc., that appear throughout this document represent the registered trademarks of the respective companies.
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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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How to access Programs and Features (to uninstall programs) in Windows 8
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On your keyboard, hold the windows key and press " X ". Click Programs and F
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Where do I download all software associated with my camera?
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to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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How to Update and/or Verify Firmware Version on Canon Interchangeable Lens Cameras and Compact Digital Cameras
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Please click the attached PDF file below to view the instructions for updating and/or verifying the firmware version of your Canon interchangeable lens camera or compact digital camera. For additional assistance , feel free to contact Canon's U.S. support center at 1-800-OK-CANON (1-800-652-2666).
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Tips for shooting during winter with Canon digital cameras.
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Use a polarizing filter: A polarizing filter can help reduce glare and increase contrast in your photos. This can be especially helpful when shooting landscapes or other outdoor scenes in the winter, as the snow and ice can cause reflections that wash out the colors in your photos.
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Basic Camera Care (Cleaning)
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Use a commercially available blower to remove dust from the lens. For hard-to-remove dirt, contact a Canon Customer Support Help Desk. ID: 8201031700_EN_49
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How do I acclimate my camera gear when going into a cold environment?
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Keep your gear in a sealed, airtight bag while it's inside. This will help prevent moisture from forming on your gear when you take it outside.
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Deleting the saved state on iOS devices to troubleshoot Canon Camera Connect issues.
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To delete the saved state for Canon Camera Connect, do one of the following: On an iOS device with a Home Button (prior to the iPhone X ): Delete the app's saved state by double-clicking the home button, scroll through the saved states of the apps and find the Canon Camera Connect app, then swipe it up to delete it.
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