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Proof of Purchase Guidance for imageCLASS devices
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You may either fax or ... FAX Number : (757) 579-7198 ... Please write your serial number, phone number and case number (if one was provided) in a blank area on the receipt. This will assist us in validating the receipt in our system.
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Alexa Print FAQs
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Connecting your printer to Alexa To connect with Alexa, your printer must have its power turned on and must be connected to the same wireless network as Alexa. Your printer must also have IPP and MDMS settings turned on. If you still are unable to connect to Alexa, your printer is not compatible with Alexa at this time. To contact customer service for further assistance , please call 1 (888)-280-4331.
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User Support Tool
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1 Make Sure That the Processing/Data Indicator Is Off Make sure that the Processing/Data indicator on the operation panel of the machine is off. If the indicator is lit up or blinking, wait until the machine finishes all of its operations (copying, printing, sending faxes , etc.).
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Uninstalling the printer driver on MAC (Driver 2.24)(SOHO)
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Uninstalling the printer driver on MAC If a printer driver is no loner required, you can uninstall it by following the procedure below. 1 . Open [System Preferences] -> click [Print & Fax ]. 2. Select the printer you are using -> click [-] icon.
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Adding the printer with a USB Connection on a Mac (V10.8.1 UFRII driver)
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Adding the printer with a USB Connection on a Mac After installing the printer driver, you need to specify the printer you want to use in the [System Preferences] in order to print a document. 1 . Open [System Preferences] -> click [Print & Fax ]. 2. Turn the printer on -> connect the printer to a computer with a USB cable.
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Check the e-mail or I-fax address.
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Check the e-mail or I- fax address.
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Check the POP Server name in E-mail/I-Fax in Network Settings in System Settings (from the Additional Functions screen).
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Check the POP Server name in E-mail/I- Fax in Network Settings in System Settings (from the Additional Functions screen).
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Cleaning of imageCLASS Products
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For the purpose of helping to sanitize your Canon imageCLASS product, it is recommended that you clean parts touched with the hands such as control panels, covers and jam locations with isopropyl alcohol using the following precautions:
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Adding a Printer via USB (imageCLASS/ Faxphone Driver MF Printer Driver 10.2.0)
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1. Open [System Preferences] ? click [Print & Fax ], [Print & Scan], or [Printers & Scanners].
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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