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Using the Status Monitor
Using the Status Monitor These errors are issued for problems that cannot be solved by the user. Please turn off the printer. If the error occurs again after turning on the power again, make a note of the 4-digit error code , and contact your place of purchase.
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Operator Call Messages - CX-G2400
Operator Call Errors Error Message Error ... XXXX ink tank setting error ... error ... If the same error occurs, confirm the ... Feeder tray error ... Update error #**** ... Overlay data error Error with overlay printing data. ... Print head position error #**** ... Transport unit error #**** ... error ... Confirm that the printer's power is ... Unknown error #**** An unknown error was returned. ... If the same error occurs again, take ... Printing with the ink level detection function disabled may damage the printer or cause errors .
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Loading Paper - CX-G2400
Loading Paper Make sure the Power lamp is lit. If the Power lamp is off, press the Power key to turn on the printer. ... If a paper feed error occurs, reduce the number of sheets loaded in the tray. ... If the power lamp is blinking, press the Power key to turn on the printer
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Printing Does not Start or Complete - CX-G2400
Did an error occur? ... Selecting "Never" in the Microsoft Windows Power Saver or Power Option settings will prevent the computer from entering a sleep state. Refer to Microsoft Windows product documentation for instructions on adjusting your computer's power settings
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Loading Paper CX-G6400
Loading Paper Make sure the power lamp is on. If the power lamp does not stay lit or it is not blinking, press the power key. ... If a paper feed error occurs, reduce the number of sheets loaded in the tray.
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Replacing the Ink Tank CX-G6400
If an ink tank of a certain color is out of ink, the corresponding ink warning lamp lights up and an error message "xxxx ink empty" appears on the status monitor. The procedures for replacing the ink tank and checking the ink condition are described below.
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Using the Status Monitor CX-G2400
An error message is displayed with the printer status, printing cannot be completed
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Replacing the Maintenance Cartridge CX-G6400
Close the maintenance cartridge door. The error message on the Status Monitor disappears, and printing starts. Put the removed maintenance cartridge in the plastic bag.
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Replacing the Ink Tank CX G2400
The Ink lamp lights up when the corresponding ink tank is out of ink. An error message “XXXX ink empty” appears on the status monitor. (XXXX: Black, Cyan, Magenta, or Yellow)
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Power Does not Turn On - CX-G6400
Power Does not Turn On Check Point Solution
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