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Using the Status Monitor
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Using the Status Monitor These errors are issued for problems that cannot be solved by the user. Please turn off the printer. If the error occurs again after turning on the power again, make a note of the 4-digit error code, and contact your place of purchase.
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Printing Does not Start or Complete - CX-G2400
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Solution Did an error occur?
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Cleaning the Print Head - CX-G6400
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Cleaning cannot be done during a print job or when an error is occurring. If strong cleaning fails to solve the problem, the print head may require replacement, or there could
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Operator Call Messages - CX-G2400
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Replacing the Ink Tank CX-G6400
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If an ink tank of a certain color is out of ink, the corresponding ink warning lamp lights up and an error message "xxxx ink empty" appears on the status monitor. The procedures for replacing the ink tank and checking the ink condition are described below.
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Using the Status Monitor CX-G2400
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An error message is displayed with the printer status, printing cannot be completed
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Replacing the Maintenance Cartridge CX-G6400
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Close the maintenance cartridge door. The error message on the Status Monitor disappears, and printing starts. Put the removed maintenance cartridge in the plastic bag.
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Replacing the Ink Tank CX G2400
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The Ink lamp lights up when the corresponding ink tank is out of ink. An error message “XXXX ink empty” appears on the status monitor. (XXXX: Black, Cyan, Magenta, or Yellow)
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Printer is Slow to Print - CX-G6400
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Check Point Solution Did you set the number of prints in the application software?
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Paper Does Not Feed Correctly - CX-G6400
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Check Point Solution Is dedicated paper being used?
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