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Using the Status Monitor CX-G2400
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Checking Printer Status The status monitor allows you to check the current status of the printer The printer status will be displayed using one of the following images .
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Port exceptions which enable your computer to communicate with your printer - IX-R7000
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Learn which ports are necessary for your computer and printer to communicate with each other. Making sure that they're not blocked by security or firewall programs will help enable your printer to work correctly.
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Using the Status Monitor
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Using the Status Monitor ［1 ］ Graphic image of the printer status Graphic image showing the current status of the printer.
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Printing Does not Start or Complete - CX-G2400
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Are you printing something such as a large image ? If the status lamp (green) is flashing, the data is still being processed stand by.
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Checking the Ink Condition - CX-G6400
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The pictures of ink tanks shown on the status monitor stand for black (Bk), cyan (C), magenta (M) and yellow (Y) ink tanks from left. Note For how to get a new ink tank, contact your place of purchase.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Where can I find the driver or software I downloaded for my Canon product?
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Firefox in the top right of the browser. Windows Users - Select the small image of the folder
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Loading Paper CX-G6400
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Loading Paper If you change to a different type or size of paper, change the printer driver setting. To print on both sides, print the side with less pictures and characters (e.g., front side) first. If an image with a lot of pictures and characters is printed, paper may not be neatly stacked
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