A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
If, after upgrading your computer's operating system from Windows Vista to Windows 7 and you receive an error message while printing or PC Faxing is not available (MP390 and MP730 only), uninstall and reinstall the Canon MP drivers.
Easy-WebPrint is unavailable with Internet Explorer 7.0. Internet Explorer 7.0 includes many of the same printer functions as Easy-WebPrint. Therefore, Easy-WebPrint cannot be installed on a computer with Internet Explorer 7.0 installed. Also, after upgrading IE6.0 to IE7.0 on a PC with the latest Easy-WebPrint installed, Easy-WebPrint will not be available and an error message dialog will be displayed upon starting IE7.0 .
Sharing the printer and using it on a network operating system is Windows 2000/XP: Windows 98/Me or Windows 2000/XP When a document is printed by the client system to a shared printer, any printing messages (status or error messages ) will be displayed on the server system.
Please update your computer to macOS 10.12.1 and install the latest CUPS printer driver for your printer to correct the issue described in this article. If you do not wish to update your OS to 10.12.1, please follow the steps below to print correctly if a "Filter failed" error occurs.