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Vertical black lines appear when I make a copy or transmit a fax
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Installing the MultiPASS software (C2500)
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How do I install the MultiPASS software? (C2500) Standalone Fax Users: If you plan to use the MultiPASS as a standalone fax machine , then the MultiPASS Software is not required. Software installation
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
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restarting the Print Spooler may help to resolve the problem. Follow these steps to restart it.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Wireless LAN Connection with the Canon PRINT App on an iOS Device
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Cableless setup If you have not already done so, set your printer into cableless setup mode, also referred to as Easy Wireless Connect. For help or instructions, select your printer model from the drop-down list above.
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