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Check the Ink Status From a Mac
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... Select Print & Fax ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: _____________________________________________________________________ ...
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Inkjet Printer and Scanner Models Compatible with Windows 10 S
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FAX ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: ________________________________________________________________________ ...
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PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers
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FAX ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: ________________________________________________________________________ ...
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Wireless Setup Help - PIXMA TS9120
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How to Disable IPv6 - TS9120
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If you experience a 6901 or 6910 error on your printer, disabling IPv6 may help resolve the error.
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Aligning the Print Head from a Mac - TS5120 / TS6120 / TS8120 / TS9120
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If printed text is not straight, aligning the print head may help to resolve this issue.
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Basic Steps for Restoring Network Communication with Your Printer
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Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Port Exceptions - Security & firewall settings (port exceptions) which enable your computer to communicate with your printer
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Learn which ports and programs are necessary for your computer and printer to communicate with each other. Making sure that they're not blocked by security or firewall programs will help enable your printing and scanning to work correctly.
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Wireless Setup Links - Canon Printers
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Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
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