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Directly connecting your printer to your mobile device
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Please select from the categories below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Wireless Terms and Definitions (Video)
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You don’t need to know keys or security settings. All you need for this setup is a WPS-enabled router. We’ll help you check to see if you have one later.
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Connecting to a wireless network using WPS push button method (LBP151dw)
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If your wireless router is equipped with Wi-Fi Protected Setup ( ... ( Wi-Fi ) indicator/ key on the front of the printer. ... The Wi-Fi button is labeled number 5 on the diagram below of the Front Side. 2. Press and hold the WPS button on the wireless router. ... See the instruction manuals for your networking device for help . The Wi-Fi indicator light will remain lit once connection has been made.
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"No AirPrint Printers Found" When Attempting to Print from an iOS or iPadOS Device imageCLASS Laser Printers
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For assistance with Canon Inkjet ... brand mobile devices that are ... ... the printer and mobile device must be ... Please follow these steps to troubleshoot the issue: ... is connected to Wi-Fi : Tap Wi-Fi ... Make sure that Wi-Fi is enabled. ... cycling does not help : ... the printer and wireless router closer together ... ... be interfering with Wi-Fi communication ... the printer and wireless router. ... network or no Wi-Fi is available: If your mobile device and printer ... network, or Wi-Fi is unavailable, ... ... signal to your mobile device without the use of a wireless router.
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Service Notice: Canon Laser Printer and Small Office Multifunctional Printer related to IP Stack protocol
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... , but to help ensure that our ... Furthermore, we recommend that you set up a private IP address for products and create a network environment with a firewall or Wi-Fi router that can restrict network access. ... We have outlined a number of security measures to help ensure customers can continue to use their Canon products in a more secure way.
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Clean and Sanitize Your Printer and Scanner Equipment
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For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
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Mobile Printing Compatibility Chart for imageCLASS products
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Configuring the wireless settings using the Network Setup Tool on Mac
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Service Notice: Canon Laser Printer and Small Office Multifunctional Printer related to cross-site scripting
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Support Please proceed to to download the firmware. Furthermore, if you have not done so already, we recommend that you set up a private IP address for products and create a network environment with a firewall or Wi-Fi router that can restrict network access.
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Cleaning of imageCLASS Products
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For the purpose of helping to sanitize your Canon imageCLASS product, it is recommended that you clean parts touched with the hands such as control panels, covers and jam locations with isopropyl alcohol using the following precautions:
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