If you attempt to print and you experience a support code 1062, this is because of a mismatch between the paper size specified on the computer and the paper loaded in the printer. Follow the steps below to resolve this issue.
Error code B200 (or related errors B201 / B202 / B203 / B204 / B205 / B206 / B207) generally means that print head communication has failed and that your printer will require service or replacement.
A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
Printer Update Utility is not working after Firmware 1.1 update The Printer Update Utility is not compatible with PRO-1 v1.1 firmware update. When you attempt to use the utility with the PRO-1 v1.1 firmware, the error message below will be displayed.
You can confirm the status of each ink tank on the printer status monitor (Windows). An error message may appear while printing. Confirm the message and take an appropriate action.
