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Purchasing supplies and accessories.
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Where Can I Purchase Supplies and Accessories? The Canon eStore is an easy way to buy Bubble Jet printers, scanners, multifunction printers and facsimile machines , as well as supplies and accessories (like ink and paper) for these products. The eStore Web site can be found at:
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Installing the printer in Windows XP
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How do I Install the printer driver in Windows XP? 3. Click Printers and Other Hardware, and then Printers and Faxes . If your printer is already listed in the Printers window, Windows XP has automatically installed the printer driver for you. If not, continue with step 4.
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Verify connections and IS Scan installation
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One or more of the following should resolve the issue you are experiencing: For parallel users, make sure your parallel port mode is set for ECP in your computer's BIOS. You may need to contact your computer manufacturer's technical support for assistance .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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