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Purchasing supplies and accessories.
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Where Can I Purchase Supplies and Accessories? The Canon eStore is an easy way to buy Bubble Jet printers, scanners, multifunction printers and facsimile machines , as well as supplies and accessories (like ink and paper) for these products. The eStore Web site can be found at:
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Disconnect data cable and power cord to reset the device
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If you've waited until the print, scan or fax (if applicable for your model) job has completed and you are certain there are no more jobs to complete, disconnect the interface (data) cable and power cord to power off the device.
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Clean the print head BJC-2000
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Follow these steps to perform a print head cleaning with any of the BJC-2000 series printers: Perform a self-test to see if the cleanings helped .
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Remove checkmark from Pause printing (Windows)
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Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes .'
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Verify connections and IS Scan installation
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One or more of the following should resolve the issue you are experiencing: For parallel users, make sure your parallel port mode is set for ECP in your computer's BIOS. You may need to contact your computer manufacturer's technical support for assistance .
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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