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Purchasing supplies and accessories.
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Where Can I Purchase Supplies and Accessories? The Canon eStore is an easy way to buy Bubble Jet printers, scanners, multifunction printers and facsimile machines , as well as supplies and accessories (like ink and paper) for these products. The eStore Web site can be found at:
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Disconnect data cable and power cord to reset the device
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If you've waited until the print, scan or fax (if applicable for your model) job has completed and you are certain there are no more jobs to complete, disconnect the interface (data) cable and power cord to power off the device.
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Click the About button from the Printer Preferences / Properties (Mac)
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Accessing the Driver Version (Mac) Click the Apple menu and select System Preferences Click Print & Fax
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Verify proper driver installation in Mac OS X
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Verify your printer name is displayed in the Printer List menu, open System Preferences Open Print and Fax Ensure your printer is displayed in the Printers
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Installing the IS Scan software
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Installing the IS Scan Software 3. Click the 'Manuals, Supplies, and Help ' button. You' ll see this screen:
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Add the correct driver in Mac OS X
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Deleting /Adding the Printer to the Printer List (Mac OS X) menu, open System Preferences 2. Open Print and Fax 3. Be sure that the printer to be deleted is highlighted in the Printers
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Clean the print head BJC-2100 Series
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Follow these steps to perform a print head cleaning with any of the BJC-2100 series printers: Perform a self-test to see if the cleanings helped .
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