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Delete queued print jobs to resolve printing errors (Mac OS X)
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
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An Error Occurs when Attempting to use Easy-PhotoPrint+ in Chrome 48
in the past cannot be printed. An error message may appear on the screen when attempting to perform any of these actions in Chrome 48.
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Unable to Start Canon Quick Menu
This article explains what to do if you receive the error message Canon Quick Menu has stopped working when attempting to start the Quick Menu.
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Remove AMD USB Audio Driver Filter if installed
In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
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Is Easy-WebPrint compatible with my version of Internet Explorer?
Easy-WebPrint is unavailable with Internet Explorer 7.0. Internet Explorer 7.0 includes many of the same printer functions as Easy-WebPrint. Therefore, Easy-WebPrint cannot be installed on a computer with Internet Explorer 7.0 installed. Also, after upgrading IE6.0 to IE7.0 on a PC with the latest Easy-WebPrint installed, Easy-WebPrint will not be available and an error message dialog will be displayed upon starting IE7.0 .
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Check the Ink Status - Windows
You can confirm the status of each ink tank on the printer status monitor (Windows). An error message may appear while printing. Confirm the message and take an appropriate action.
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Restrictions on sharing the printer on a Windows network
There are some restrictions on sharing the printer in a network environment.If your computers don't seem to share the printer properly, confirm the following. In order not to display the message on the print server, open 'Server Properties' from the 'File' menu of the 'Printers and Faxes' window (Windows XP) or the 'Printers' windows (Windows 2000), set 'Notify when remote documents are printed' off on the 'Advanced' tab, then restart your computer. If an error occurs when you print from the client, an error message will be displayed on the client and the print server.
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Using the Print/Share button with PictBridge compliant Canon BubbleJet printers
Printing Errors An error message appears if an error occurs for some reason during the printing process. Select [Stop] or [Continue] and press the <SET
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Resolve Printer is Offline Or Not Responding - Windows
Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen). If the printer is in an error state (paper jam, ink has run out, etc.) please address the error state first. Then, move to the next step.
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