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Support Code List - iX6820
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Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp
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Reset the IX7000 printer
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By resetting the printer's power , the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur.
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Disable the "Choose paper source by PDF page size option" on the Print screen
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Disable the 'Choose paper source by PDF page size' option on the Print screen If you receive the error " A paper size that cannot be fed from the cassette was selected" when printing from Adobe Acrobat Reader version 9, follow the instructions below to disable automatic paper source selection from the application.
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
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A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
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Error Number: 5100 or 5110 A printer error has occurred. Turn the printer off and then on again...
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When the message "5100 / 5110 Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed, the behavior of the print head holder has interrupted.
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Delete queued print jobs to resolve printing errors (Mac OS X)
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If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued jobs. Note: After confirming that the cable is connected and that the printer is powered on, perform the following. Click here for Mac OS X 10.3.x and 10.4.x instructions. In Mac OS X 10.5.x, 10.6.x
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
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Press the power button to turn the printer OFF. Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps In the Print dialog, select the PDF drop-down menu.
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"Filter Error" occurs or printout is incorrect when using the OS X El Capitan (10.11) driver on a Mac OS X Sierra (10.12) system
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In the Print Dialog, from the [ PDF ] pull-down menu, select [Open PDF in Preview
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Delete queued print jobs to resolve printing errors (Windows)
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If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job. If the print job does not complete, it may be necessary to disconnect the printer cable, power off and on the printer and then reconnecting the cable.
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