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Support Code List - iX6820
Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
Press the power button to turn the printer OFF. Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased.
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Understand printing errors in OSX 10.12 Sierra
Alternative steps In the Print dialog, select the PDF drop-down menu.
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"Filter Error" occurs or printout is incorrect when using the OS X El Capitan (10.11) driver on a Mac OS X Sierra (10.12) system
In the Print Dialog, from the [ PDF ] pull-down menu, select [Open PDF in Preview
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Alarm Lamp Flashes - iX6820
... Issue When an error occurs, the ... POWER Lamp and Alarm ... ... Depending on the error , a support code ( error number) and ... ... 3 flashes / Support Code = 1300 ... 4 flashes / Support Code = 1600 ... 4 flashes / Support Code = 1660 ... 5 flashes / Support Code = 1401, ... ... 7 flashes / Support Code = 1680 ... 7 flashes / Support Code = 1681 ... 8 flashes / Support Code = 1700, ... ... 11 flashes / Support Code = 2500 ... to dismiss the error , then take ... ... to dismiss the error , and then ...
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Reseat the print head and ink tanks - iP4820 / iP8720 / iX6520 / iX6820
How to re-install the print head / ink tanks (at about one second interval): Ink tank is empty, or the printer is not ready due to an error . ... An error has occurred and the printer is not ready to print. ... During the print head cleaning, the Power lamp flashes green.
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To macOS Sierra users
- When you attempt to print, the "filter error " will be indicated and no printing can be performed. ... In the Print Dialog, from the [ PDF ] pull-down menu, select [ Open PDF in Preview ].
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Paper Jams
1. Turn off the printer, and unplug the power cord of the printer from the power supply. ... If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, service is required.
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An Error Occurs when Attempting to use Easy-PhotoPrint+ in Chrome 48
in the past cannot be printed. An error message may appear on the screen when attempting to perform any of these actions in Chrome 48.
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