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Clean and Sanitize Your Printer and Scanner Equipment
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For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG- Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
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Wireless LAN Connection with the Canon PRINT App on an iOS Device
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PIXMA iP / iX ... This app allows you to set up a wireless capable printer on the network through a cableless setup. To use this setup, follow the steps below. ... Cableless setup For help or instructions, select your printer model from the drop-down list above. ... You'll be asked to join the printer's Wi-Fi connection. ... This message may appear on top of the message shown in step 9 . You may not need to tap No in step 9 before this message appears. ... After finishing the wireless setup, you may see a prompt similar to the following.
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How do I find the WPS button on my wireless router?
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Others may be located on the back. The button itself may be labelled simply as "WPS" or " Wi-Fi Protected Setup". There may also be some symbols associated with the WPS button (see below).
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Uninstall / reinstall the printer driver (Windows) S and i-Series Printers
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Instructions to install the printer driver for the using the prepackaged CD (Windows) Confirm that printer and computer are connected, and turn the printer on. Note: To display the explanation about the printer port, click ' Help '.
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Remove AMD USB Audio Driver Filter if installed
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Confirm AMD USB Audio Driver Filter is installed and refer to your computer manfacturer's website for assistance .
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Delete temporary files / unneeded files or programs - Windows
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The Disk Cleanup tool helps free up space on the computer's hard disk by searching for files that can be safely deleted. Some or all files can be deleted. Use Disk Cleanup to perform any of the following tasks to free up space on the computer's hard disk.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Information on Windows 10 and Older Printer / Scanner Models
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There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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