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Remove AMD USB Audio Driver Filter if installed
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Confirm AMD USB Audio Driver Filter is installed and refer to your computer manfacturer's website for assistance .
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Uninstall and Reinstall the Printer Driver for a Mac
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menu, open System Preferences and select Print & Fax Depending on your version of Mac OS X®
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Delete temporary files / unneeded files or programs - Windows
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The Disk Cleanup tool helps free up space on the computer's hard disk by searching for files that can be safely deleted. Some or all files can be deleted. Use Disk Cleanup to perform any of the following tasks to free up space on the computer's hard disk.
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Verify proper driver installation in Mac OS X
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Verify your printer name is displayed in the Printer List menu, open System Preferences Open Print and Fax Ensure your printer is displayed in the Printers
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If the image prints black and white instead of color, turn off Grayscale Printing (Windows)
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Follow the steps below to change the Grayscale Printing option: On the Windows desktop, click 'Start', point to 'Settings', then click 'Printers' (Windows XP: On the Start menu, click 'Printers and Faxes ').
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Set Ink Drying Wait Time (Mac OS X)
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When the next page is ejected before the ink on the preceding page has dried, the page may be soiled. In this case, set the Ink Drying Time to a longer time. menu select System Preferences Open Print & Fax . Make sure the correct printer is selected and, depending on OS version, click 'Open Print Queue...
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Add the correct driver in Mac OS X
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Deleting /Adding the Printer to the Printer List (Mac OS X) menu, open System Preferences 2. Open Print and Fax 3. Be sure that the printer to be deleted is highlighted in the Printers
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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