A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
Errors shown on the LCD of the printer NOTE! The images below may depict the L size paper which is not available in all regions including the United States. If an error icon appears in the printer's [LCD monitor] as shown below, or error messages such as [Paper and ink do not match] or [No Ink] appear in the camera's [LCD monitor], please check the paper cassette and the ink cassette combination for a mismatch. attention:
Load Correct Paper/ Ink or Choose the Correct Paper Size in the Application If you are trying to print card size but you have the Postcard size ink cassette and paper installed, then the error message will appear when you attempt to print. Make sure your Paper Selection matches the paper and ink cassette you have installed.
Please update your computer to macOS 10.12.1 and install the latest CUPS printer driver for your printer to correct the issue described in this article. If you do not wish to update your OS to 10.12.1, please follow the steps below to print correctly if a "Filter failed" error occurs.