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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Error messages displayed on the screen (SELPHY CP800)
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Error Messages on the LCD If these items do not solve your problem, contact a Canon Customer Support Help Desk as listed on the included customer support list.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
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restarting the Print Spooler may help to resolve the problem. Follow these steps to restart it.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Wireless LAN Connection with the Canon PRINT App on an iOS Device
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Cableless setup If you have not already done so, set your printer into cableless setup mode, also referred to as Easy Wireless Connect. For help or instructions, select your printer model from the drop-down list above.
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Windows 10 Error 0x000007d1 (Specified Driver is Invalid) and Similar Errors
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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