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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Print a Test Page for Your Printer - Windows
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Windows XP Select Start on the Windows task bar, and then select Printers and Faxes Right-click on the corresponding printer driver icon.
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Information on Windows 10 and Older Printer / Scanner Models
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There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Wireless LAN Connection with the Canon PRINT App on an iOS Device
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Cableless setup If you have not already done so, set your printer into cableless setup mode, also referred to as Easy Wireless Connect. For help or instructions, select your printer model from the drop-down list above.
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Windows 10 Error 0x000007d1 (Specified Driver is Invalid) and Similar Errors
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Access Printer Driver Settings - Windows PC
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2. Open the setup window from the printer icon > Control Panel > Printers and Other Hardware > Printers and Faxes
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