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Wireless LAN Connection with the Canon PRINT App on an iOS Device
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This app allows you to set up a wireless capable printer on the network through a cableless setup. To use this setup, follow the steps below. ... Cableless setup For help or instructions, select your printer model from the drop-down list above. ... You'll be asked to join the printer's Wi-Fi connection. ... After finishing the wireless setup, you may see a prompt similar to the following.
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Clean and Sanitize Your Printer and Scanner Equipment
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For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
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How do I find the WPS button on my wireless router?
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Others may be located on the back. The button itself may be labelled simply as "WPS" or " Wi-Fi Protected Setup". There may also be some symbols associated with the WPS button (see below).
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Remove AMD USB Audio Driver Filter if installed
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Confirm AMD USB Audio Driver Filter is installed and refer to your computer manfacturer's website for assistance .
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Types of Cables and Their Connectors
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Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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How to Print Using Only the Black Ink for Windows
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Open the Properties / Preferences window from the Print dialog box. If you need help with this, refer to:
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Information on Windows 10 and Older Printer / Scanner Models
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There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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