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Setting up the Toolbox SAVE button functions
Platen Chosen in the Select Source Category Select from the following options. A4, Letter, Business Card , 4"x6", 6"x4", Stitch- assist (11"x17"), Stitch- assist (A3), Stitch- assist (Platen x2), Custom
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PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers
FAX ... PIXMA iP / iX ... iX6820 iX 7000 ... pressing the letter R ... you require additional help , please create ... Or if you still need help , visit our Canon Community by clicking the button below to get answers: ____________________________________________________________ ...
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Setting up the Toolbox Scan-1 / Scan-2 button functions
How to Setup the Toolbox Scan-1 / Scan-2 Button Functions Business Card ... Stitch- assist (11"x17") Stitch- assist (A3) Stitch- assist (Platen x2)
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Setting up the Toolbox COPY button functions
How to Setup the Toolbox Copy Button Functions Business Card ... Stitch- assist (11" x 17") Stitch- assist (A3) Stitch- assist (Platen x2)
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Setting up the Toolbox PRINT button functions
How to Setup the Toolbox Print Button Functions Business Card ... Stitch- assist (11" x 17") Stitch- assist (A3) Stitch- assist (Platen x2)
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Clean and Sanitize Your Printer and Scanner Equipment
Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Types of Cables and Their Connectors
Power Cable If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Information on Windows 10 and Older Printer / Scanner Models
There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Resolve USB Connection Issues in Windows 11 - PIXMA / MAXIFY / PIXMA / iPF PRO / CanoScan
Printer Driver Remove and reinsert the USB cable. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed.
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