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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
Availability of Unix/Linux driver for download.
Currently, there is no Unix / Linux driver available to download for this scanner.
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
DR Scanner driver not found / TWAIN Error
While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
ERROR : Device cannot be Locked.
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
Clearing a Paper Jam (DR-M160)
When paper jams and double feeds are detected during scanning, the following error codes are displayed in the scanner's display panel and scanning is interrupted. Be careful when removing jammed paper, take care not to cut your hand on the edges of the paper. Remove any documents that have been left in the feed tray.
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
What to do when a double feed is detected.
If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this happens, the following error code is displayed in the Job No. Indicator of the operating panel.
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
Scan First
If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions, and then try scanning again.
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
Differences between CaptureOnTouch Pro and CaptureOnTouch Standard
Supporting Flatbed - Supports the Flatbed Scanner Unit 102 and 201. Plug-Ins - Scan to App/ Print /Mail plug-ins available (need to be manually installed individually). Support Thin Client - Works on Citrix XenApp
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
Scanning with Barcodes - CaptureOnTouch Pro
One of the features of CaptureOnTouch Pro is the ability to do batch separation using barcodes. NOTE: If you have more than one barcode on the document, you will need to specify the area where CaptureOnTouch will look for the barcode you wish to use for separation.
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![CMS-XML](apps/infocenter/resources/search/icon_cms-xml.gif) |
During scanning, an unknown error occurs.
If you receive an unknown error while scanning, it may be that the scanner is having trouble communicating with the computer.
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