| Search Results |
 |
DR Scanner driver not found / TWAIN Error
|
While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
|
|
|
ERROR : Device cannot be Locked.
|
|
Clearing a Paper Jam (DR-M160)
|
When paper jams and double feeds are detected during scanning, the following error codes are displayed in the scanner's display panel and scanning is interrupted. Be careful when removing jammed paper, take care not to cut your hand on the edges of the paper. Remove any documents that have been left in the feed tray.
|
|
|
What to do when a double feed is detected.
|
If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this happens, the following error code is displayed in the Job No. Indicator of the operating panel.
|
|
|
Scan First
|
If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions, and then try scanning again.
|
|
|
Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
|
|
During scanning, an unknown error occurs.
|
If you receive an unknown error while scanning, it may be that the scanner is having trouble communicating with the computer.
|
|
|
Error "Scanner not found" when using CaptureOnTouch
|
Follow the steps below if you encounter the error "Scanner not found" while using CaptureOnTouch (Standard Version).
|
|
|
Windows 11 scanner USB connection issue
|
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
|
|
|
Information requested by CEI for ICS scanning issues
|
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
|
|
