While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
Supporting Flatbed - Supports the Flatbed Scanner Unit 102 and 201. Plug-Ins - Scan to App/ Print /Mail plug-ins available (need to be manually installed individually). Support Thin Client - Works on Citrix XenApp
One of the features of CaptureOnTouch Pro is the ability to do batch separation using barcodes. NOTE: If you have more than one barcode on the document, you will need to specify the area where CaptureOnTouch will look for the barcode you wish to use for separation.
The error "Scan mode is not selected" while using CaptureOnTouch indicates that when you attempted to scan, the Document Type was not selected first (Step 1).
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
