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CMS-XML DR Scanner driver not found / TWAIN Error
While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
CMS-XML Received "Out of memory error" while scanning
If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
CMS-XML ERROR : Device cannot be Locked.
CMS-XML Error: Scan Mode is not Selected (CaptureOnTouch)
To correct this error , follow these steps to scan using CaptureOnTouch ( v 3 or v 4): 1. Select the Document. 2. Select your output.
CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
CMS-XML Error "Scanner not found" when using CaptureOnTouch
Follow the steps below if you encounter the error "Scanner not found" while using CaptureOnTouch (Standard Version).
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Windows 11 scanner USB connection issue
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
CMS-XML Information requested by CEI for ICS scanning issues
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
CMS-XML DFR (Double Feed Retry) Button isn't working on my imageFORMULA scanner.
That's it! The next time your scanner detects a double feed, the DFR light will flash allowing you to clear the error and refeed the original document again.