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CMS-XML DR Scanner driver not found / TWAIN Error
While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
CMS-XML During scanning, an unknown error occurs.
If you receive an unknown error while scanning, it may be that the scanner is having trouble communicating with the computer.
CMS-XML Error "Scanner not found" when using CaptureOnTouch
Follow the steps below if you encounter the error "Scanner not found" while using CaptureOnTouch (Standard Version).
CMS-XML Windows 11 scanner USB connection issue
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
CMS-XML Information requested by CEI for ICS scanning issues
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
CMS-XML Clean the scanning glass and rollers. (3010C)
Do not place excessive force on the rollers when removing or reinstalling the rollers. Deformation of the rollers may cause feed errors .
CMS-XML Clean the rollers. (3010C)
Do not place excessive force on the rollers when removing or reinstalling the rollers. Deformation of the rollers may cause feed errors .