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CMS-XML DR Scanner driver not found / TWAIN Error
While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
CMS-XML ERROR : Device cannot be Locked.
CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
CMS-XML Error "Scanner not found" when using CaptureOnTouch
Follow the steps below if you encounter the error "Scanner not found" while using CaptureOnTouch (Standard Version).
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Windows 11 scanner USB connection issue
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
CMS-XML Information requested by CEI for ICS scanning issues
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
CMS-XML How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.