Restore the registry Double click on "RepairReg.exe", which is stored in " C :\Program Files (x86)\Canon Electronics\CaptureOnTouch\Tools". "Restoration Tool for Scanner Registry" launches. Click the [START] button.
The first thing that needs to be done is the temp folder needs to be cleared (if possible). Navigate to this location: C :\Users\Your Name\AppData\Local\Temp and delete what you can from this folder.
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.
