While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
Supporting Flatbed - Supports the Flatbed Scanner Unit 102 and 201. Plug-Ins - Scan to App/ Print /Mail plug-ins available (need to be manually installed individually). Support Thin Client - Works on Citrix XenApp
One of the features of CaptureOnTouch Pro is the ability to do batch separation using barcodes. NOTE: If you have more than one barcode on the document, you will need to specify the area where CaptureOnTouch will look for the barcode you wish to use for separation.
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.