Ask a Question
FiltersClear
CMS-CATEGORY_REF
3259C002 (5)
Content Source
Articles (8)
FAQs (1)
Products
Scanners (9)
 
 
Search Results
CMS-XML DR Scanner driver not found / TWAIN Error
While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
CMS-XML Error "Cannot load driver" when using the DR-C225W
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
CMS-XML ERROR : Device cannot be Locked.
CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
CMS-XML Error "Scanner not found" when using CaptureOnTouch
Follow the steps below if you encounter the error "Scanner not found" while using CaptureOnTouch (Standard Version).
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Windows 11 scanner USB connection issue
It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
CMS-XML Information requested by CEI for ICS scanning issues
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
CMS-XML How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.