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CMS-XML Clean and Sanitize Your Printer and Scanner Equipment
For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
CMS-XML Unable to scan with the DR-C225W / C225W II on macOS 11 (Big Sur) using Wi-Fi
If you are experiencing difficulties using the DR-C225W or DR-C225W II wireless (via Wi-Fi ) on macOS 11 (Big Sur), please follow the steps listed below.
CMS-XML Unable to connect to DR-C225W or DR-C225W II via Wi-Fi on macOS 10.13 using Network Setting Tool
CMS-XML Cleaning Guidelines for imageFORMULA Document Scanners
scanner? We can help . Watch our video to learn the dos and don'ts.
CMS-XML Information requested by CEI for ICS scanning issues
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
CMS-XML Error "Cannot load driver" when using the DR-C225W
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
CMS-XML macOS 11 (Big Sur) support for imageFORMULA scanners
NA10 It is important to note that all 4 of the following softwares must be updated in order to enable WiFi on macOS 11: - CaptureOnTouch
CMS-XML Differences between CaptureOnTouch Pro and CaptureOnTouch Standard
VRS TWAIN Driver Support - Kofax VRS CaptureOnTouch Job Tool - Mobile application for the NA10/WA10 Network Adapters Additional Support Products - Support for the DR-X10C/DR-X10C II Common Driver