For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
VRS TWAIN Driver Support - Kofax VRS CaptureOnTouch Job Tool - Mobile application for the NA10/WA10 Network Adapters Additional Support Products - Support for the DR-X10C/DR-X10C II Common Driver
Depending on the condition of the carrier sheet or passport, the image may not be scanned completely or the scanner’s image correction may not function properly. If this is the case, set [Page Size] to a larger paper size (A4, for example) on the scanner driver settings screen, and then scan again. For details, refer to the Help of the scanner driver.