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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Wi-Fi Connection is unavailable during the initial setup
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Wi-Fi Connection is unavailable during the initial setup. - If the wireless router has the option for "Client Separation", disabling this option may help . To determine if your router has this option and for instructions on how to disable it, refer to the user manual for your router, or contact your router's manufacturer.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Wrong Driver Used When the Printer is Added in macOS 13 or Later
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Before Starting From the Apple menu, select System Settings Select Printers & Scanners When the printer list appears, click Add Printer, Scanner, or Fax ...
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