Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Refer to the instruction manual for the access point or the router you are using, or you may contact each manufacturer for help . - Access Point Name/Network Name * Also referred to as SSID.
When installing the printer on a computer, message Printer Not Detected may appear during wireless setup. ... The access point (or wireless router) and wireless printer may not be communicating. ... The computer and access point (or wireless router) have lost connection. ... Disable the firewall or contact vendor for help
