Document Jams in the ADF

The following procedure will show you how to remove a document(s) from the Automatic Document Feeder (ADF).

Important:
When you turn off the machine to remove the jammed document, make sure of the following.

• While the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off after receiving the fax.
• Do not disconnect the power cord while the machine is receiving a fax. If you disconnect the power cord, all the documents stored in memory are deleted.

If the Stop button is pressed while the machine is scanning the document:

If you press the Stop button during scanning, Document in ADF. Check document in ADF, then press OK and redo operation appears on the LCD. Press the OK button so that the remaining documents are automatically fed out.

1. If printing is in progress, press the <Stop> button.
   
   
2. Turn off the machine.
   
   
3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.
   
   
   
   
4. Pull out the jammed document from the ADF.
   
   
   
   
5. Close the Document Feeder Cover, then power on the machine.
   When rescanning the document after clearing the error, rescan it from the first page.
   
   Note:
   The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
   In this case, reduce the number of document pages to approximately half of the loading capacity.
   If the document still jams, use the Platen Glass instead.

Removing the jammed document from the Document Output Slot:

1. If the document is jammed in the Document Output Slot, close the Document Tray as shown in the figure below and pull out the document.
   
   
   
   
2. When rescanning the document after clearing the error, rescan it from the first page.